Services

Employee Assistance Program (E.A.P.)  

Don't have an EAP? It could be costing you money.

Increase Profitability

Research shows that for every dollar spent on an EAP, there is a $4 to $8 return to the employer through decreased absenteeism and turnover, and increased productivity.* Why? Healthy employees translate into healthier profits. Currently, a high degree of work- and family-related stress affects over 20% of employees in any given workplace.*

Family Service Moncton, Inc. has solutions for you. We provide affordable, high-quality EAP services individually tailored to organizations and budgets large and small. Invest in your organization's most valuable resource - before personal problems become personnel problems.

Strenghten Employee Morale

Family Services EAP works to improve you and your employees' wellness with a confidential information, counselling, and referral service that you provide for your employees as an EAP program.

We're here when you need us most, with immediate contact with a Family Services EAP professional 24 hours a day, seven days a week. Family Services EAP also offers unique services for employers ranging from wellness seminars and corporate coaching to critical incident stress management.

Your Current Benefits May Not Be Enough

Health plans do not often cover your employee's counselling needs. We have accredited, experienced counsellors familiar with the stress today's employees face.

DID YOU KNOW?

• There is a cost-savings of $4 to $8 for every $1 an employer invests in an EAP through reduced turnover and absenteeism, increased productivity, etc.
  -- Coshan & Visser, 1992
• Family issues and personal needs accounted for 41% of absences last year. Companies face a net loss of $600 US per employee per year through absenteeism.
  -- CNNfn.com, quoting the 10th annual survey of Human Resources executives by CCH and Harris Interactive
• In 1997, the average employee missed 11.5 work days to handle personal and family matters, not including sick days.
  -- KPMG
• Emotional problems account for 23% to 30% of employee absenteeism and up to 50% of industrial accidents.
  -- Canadian Mental Health Association, Statistics Canada, Conference Board of Canada
• A conservative estimate of the decreased level in the productivity of an employee who is experiencing personal problems (based on a number of indicators, including absenteeism, tardiness, personal phone calls, idle time, distractions, and sick days): at least 35%
  -- Canadian Mental Health Association
• Effective EAP providers are shown to be successful in 90% of cases.
  -- EAP Exchange
• Family Service Moncton EAP clients report a 98% satisfaction rate with the counselling services they received.
  -- Family Service Moncton Quality Assurance Questionnaire results

* Coshan & Visser, 1992 and Canadian Mental Health Association statistics